Returns & Exchanges
At i1204, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack your items in their original packaging with all tags attached to ensure they remain in unworn, sellable condition.
- 3.Ship It Back
Affix the prepaid shipping label provided in your portal confirmation and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.